A Review of ADP Total Source for 2019

There are many professional employer organizations available on the market, each with their own unique approach to the industry, and varying services for each business. One of the top POEs of 2019 is ADP. With services for small to medium-sized businesses (up to 999 employees), APD is extremely flexible and versatile with its POE services. Here is an honest review of the platform for 2019. If you’re in Texas, you can find a PEO in Texas in this article from Carefulcents.com.

ADP Stands for Quality

ADP’s Total Source service is the flagship HR/Payroll management service offered by the popular payroll platform. The service comes highly recommended by its many customers and with over 500,000 employees under management by ADP in the United States, ADP is one of the largest PEO organizations in the country.

ADP has a great track record for customer service, receiving very good reviews and maintaining a standard of excellence for customer service. The staff are friendly and incredibly knowledgeable in the HR/payroll industry. If you’re looking for quality, look no further than ADP.

ADP Total Source


ADP Total Source package includes many services:

  • Benefits management
  • Payroll management and tax compliance
  • Direct Deposit services
  • Reporting & analytics
  • W-2/1099 preparation
  • Employee handbook services
  • Self-service portal
  • Training services
  • Document management
  • Electronic forms

This is but a small preview of the many services that ADP Total Source provides. For a full list, please visit ADP here.

ADP is one of the few PEOs to offer such a wide variety of services, and the experts to back them up. When you call with questions or concerns, the staff is quick to address your concerns with expert advice and guidance.

Cloud-Based Platform

With the digitalization of HR departments, you’ll be glad to know that ADP’s Total Source package is a cloud-based service. This means not only that your employees’ information is secure and readily available, but also that your documents are managed electronically to save paper and space.

The onboarding and payroll processes can come with a lot of paperwork, which requires space for storage, ink, and paper to print records, and usually ends up as paper waste after so many years. Eventually, you’ll have to pay to have old records shredded, creating a further cost for keeping physical records.

Online Portal

Employees will be able to easily access their information through ADP’s online portal. Here they’ll be able to locate the employee handbook, other HR documents, and their pay stubs and tax forms.

Managers of the business will also have access to the online portal in order to locate and print important documents if necessary. The incredible ease and convenience of ADP’s online portal is one of many reasons why the service has been so successful.

Pricing Structure

ADP Total Source offers three pricing options: Perpetual License, Subscription, and Commercial Open Source. While the company’s pricing isn’t readily available on the website, there are many reviews by previous and current customers discussing the cost of ADP Total Source.

Like other PEO services, ADP’s prices will depend on a number of factors, including company size and the number of employees under management, as well as which services you’ll actually need.

What Are The Drawbacks?

While ADP does many things well, it’s not perfect. There are some drawbacks to choosing this organization, as the following indicates:

  • Some questions can take weeks or months to answer, or are never answered at all
  • Salary minimum to enroll in PEO services

As far as drawbacks go, ADP has very few, and they’re not overly concerning. Sometimes questions or concerns can get lost in the call center network, so it’s best to always follow up with a question if you haven’t received an answer within a few days.

Training and Risk Management

ADP Total Source provides excellent resources for training and risk management for your business. With onsite inspections and safety training, you can be sure that your business is minimizing risks and creating a safe work environment for your employees.

Minizming risks can help reduce costs associated with accidents or workplace misconduct, and protects your business should an accident occur. If your business requires an online training platform, ADP also has the resources to provide such services as well.

Having your training programs managed by ADP eliminates the stress of having to create and manage these programs yourself, allowing you to focus on other aspects of the business.

Is ADP Right for My Business?

Choosing a PEO service will require some extra research and an honest assessment of the needs of your business. Whether or not ADP will work for your business depends largely on how much you’re willing to spend and what exactly you’re looking for.

If you only need third-party payroll services, you can try the Payroll version of ADP’s services. This service is simpler and doesn’t include all of the extra HR features included in their Total Source package. This service generally works best for small businesses who aren’t ready to outsource all aspects of their HR department yet but want an easy, cost-effective way to manage payroll and keep things in compliance.

ADP is one of the largest, most highly rated PEO services in the country. With thousands of employees and great reviews, you’ll be treated to some of the best customer service in the industry, as well as a clearly defined HR package that can help you better manage your employees and compensation. Never worry about compliance or training again with ADP Total Source.

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